KONE Care™ DX - Predictive elevator maintenance

KONE Care™ DX - Predictive elevator maintenance

Keep your KONE DX elevator in the best shape with the first carbon-neutral maintenance service in the elevator industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in person or digital support at your fingertips —KONE Care™ DX maximizes uptime and prolongs your elevator's life.

>40%

>40% reduction in elevator faults

1st

1st carbon-neutral elevator maintenance service

24/7

24/7 support and insights

Discover KONE Care™ DX

KONE DX elevators are advanced. Taking care of them should be simple. KONE Care™ DX uses the power of AI and digital connectivity to provide seamless, predictive elevator care while keeping you up-to-date on your equipment’s status.

img_dx-lander-page-digital-services_668x376

Intelligently prolong your elevator’s life

Maximize uptime and keep your KONE DX elevator running day-in, day-out with AI-powered predictive maintenance, automatic updates and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.

img_kone_care_dx_landingpage_block4_image2_support

Get instant support and visibility over your equipment

Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via KONE Online, KONE Mobile or speak to someone in person at our customer call centre.

img_kone-corporate_sustainability-approved-south-pole_668x376

Benefit from sustainable elevator care

Reduce unplanned maintenance visits and utilize our predictive services that are making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.


*KONE is partnering with leading climate solutions provider South Pole, who have assessed our KONE Care DX carbon neutral maintenance approach and approved that it is aligned with the generally established practices related to carbon nautrality and compensation.

img_kone_care_dx_landingpage_block4_image4_experience

Create tailor-made experiences

Delight and inspire with hand-picked digital services that can be easily adapted, activated and scaled to boost user experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.

Download the brochure

KONE Care™ DX is leading the way towards a new era of smart and sustainable maintenance for connected elevators. Download the brochure to discover more tangible benefits.

Evolve your elevator with digital services

With digital services and connectivity, you can create tailored experiences for elevator users and improve the people flow experience for the entire building.

img_Kone_24_7_planner_technician_laptop_688x376

KONE 24/7 Planner

Make better decisions about asset management with the help of advanced analytics and real equipment usage data.

img_Spotting-problems-before-they-happen-668x376

KONE Information

Share important building information quickly and easily while enhancing elevator experience

img_kone_care_dx_landingpage_block5_image3_cal

KONE Elevator Call

Allow users to call an elevator from their smart phone using cloud technology with no need to touch elevator buttons.

Let’s chat

Interested in learning more? Book a meeting today to learn more about predictive sustainable elevator maintenance and discover how KONE Care™ DXcan help get the most out of your KONE DX elevator.

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service










My message is about *|Maintenance services|Invoices|Ongoing project|KONE digital tools|A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Doors|Smart building solutions|People Flow planning services|Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
Your role *|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Consultant|Other

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Explore related articles

Learn more about smart lifts

Learn more about smart lifts

Future-proof your building and increase elevator functionality with smart technology.

Explore tailored maintenance solutions

Explore tailored maintenance solutions

Stay on top of elevator maintenance with services designed just for you.