KONE Hotel life
What is predictive maintenance?
In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators, escalators, and automatic building doors before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.
Hotel visitors can be critical
Considering the amount of online reviews and social media coverage, the meaning of guest experience is crucial. This is why predictive maintenance is a must-have, if you are looking to ensure a pleasant stay and maintain a good brand image. A sense of reliability is easy to lose and hard to earn back.

Better brand image:
Avoiding major problems means better customer experiences, better reviews, and together with superior service, justifies premium room prices.

Smooth people flow:
Intelligent predictive maintenance reduces disruptions and improves people flow during peak hours.

Less downtime, fewer complaints:
Automatic reporting and analysis of issues makes it possible to reduce downtime and guest complaints.

Optimizing through data:
With cutting-edge data, it’s easier to optimize people flow, prolong equipment lifetime, and make informed investment decisions.
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