KONE Residential life

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators, escalators, and automatic building doors before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Home is where the reliable elevator is

Everyone expects their home to be a sanctuary, free from hazards and hassle. Even the slightest problem may cause a crack in this sense of security. By making elevators significantly more reliable and safer, predictive maintenance is a real game-changer for residential buildings.


Safety and convenience for residents:

Avoid unpleasant surprises and maintain a sense of security.


Less call-outs, less complaints:

24/7 monitoring coupled with preventive maintenance reduces call-outs in average by 28% and keeps your residents satisfied.


Efficiency and readiness:

Automatic issue reporting saves time and keeps you up to date and able to address residents’ questions.


Prolonged elevator lifetime:

Tackling of problems early helps to avoid damaging breakdowns.

Contact us

Sample form

How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service

My message is about *|Maintenance services|Invoices|Ongoing project|KONE digital tools|A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Doors|Smart building solutions|People Flow planning services|Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
Your role *|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Consultant|Other

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.